If you lose your Apple ID/Apple Account password oriPad passcode,here are some methods you can use to recover them.The steps in this article work with all iPad models.
The Ultimate iPad Comparison Chart (2024)Apple has a website where you can manage your Apple Account account,and it helps with forgotten passwords.Here's how to use it.
Go to appleid.apple.com.
SelectSign in.
SelectForgot password.
Enter theemail addressassociated with your Apple Account and the Captcha code, then selectContinue.
Choose to reset your passwordoryour security questions, then selectContinue.
Enter you birthday and selectContinue.
Answer the security questions and selectContinue.
Confirm your phone number, then clickContinue.
Apple will send a notification to every device that's signed in with your Apple Account.TapAllowor clickShow, depending on the device you're using, and then follow the instructions to reset your password.
The next page provides additional options to reset your Apple Account password:
If you can't use another phone, iPad, or Mac, selectCan't use any of these options?at the bottom of the page on the Apple Account site.
If you cannot access any of these options, Apple will provide an account recovery that will take several days to unlock.SelectContinue anywayto begin the recovery process. Apple will send an automated text or phone call with instructions to gain access.
One of these options should get you set up with a new Apple Account password.
No long-term trick exists to get past the passcode you need to unlock your iPad. You can use Touch ID or Face ID to bypass it for a time, but after the iPad reboots, you'll have to enter the passcode.
The only way to fix the problem of a forgotten passcode is to reset the iPad to factory default settings. This means erasing everything on the iPad. However, during the setup process, you can restore your iPad from a backup.
1:47The easiest way to deal with a forgotten passcode is to use iCloud to reset your iPad. Use the Find My iPad feature to reset your iPad remotely.
Open a web browser and go to www.icloud.com.
Sign in toiCloudwhen prompted.
If you have two-factor authentication set up on your account, a code is sent to all your Apple devices. You'll need this code to continue signing in to iCloud.
SelectFind My.
You will be prompted to enter your login credentials to use Find My.
When the map appears, underAll Devices, select your iPad from the list.
Your iPad will be named whatever you named it. Not simply iPad.
When you select the name of your iPad, a window appears in the corner of the map. This window has several options:Play Sound, Mark As Lost(which locks the iPad down),Notify When Found, Erase iPad, andRemove This Device.
Verify that thedevice nameabove these buttons is your iPad. This way, your iPhone won't be erased by mistake.
SelectErase This Deviceand follow the directions. It'll ask you to verify your choice. Once done, your iPad will reset.
Your iPad will need to be charged and connected to the internet for this to work, so it's a good idea to plug it in while it is resetting.
If you synced your iPad to iTunes on your PC, whether to transfer music and movies to it or back the device up on your computer, you can restore it using the PC. However, you must have trusted that computer in the past, so if you never hooked up your iPad to your PC, this option won't work.
Connect your iPad to the PC you use to sync and boot iTunes.
iTunes syncs with the iPad. Wait until this process finishes, then click theDeviceicon at the top of the screen.
ClickRestore iPad.
The computer erases the iPad. Set up a new passcode when the iPad restarts.
Even if you haven't turned on Find My iPad, and you've never plugged your iPad into your PC, you can reset the iPad by going into recovery mode. However, you'll need to plug it into a PC with iTunes afterward. If you don't have iTunes, download it from Apple. If you don't have a PC, use a friend's computer.
Connect the iPad to the PC using the cable that came with the iPad. Then open iTunes.
Press and hold the Sleep/Wake button and the Home button on the iPad and keep holding when the Apple logo appears. When you see the graphic of the iPad connected to iTunes, release the buttons.
SelectRestoreand follow the directions.
It takes a few minutes to restore an iPad, which powers off and powers on during the process. Once it restarts, you are prompted to set up the iPad like you did when you purchased it. You can restore it from a backup during this process.
If you haven't downloaded an app in a while and have turned on Touch ID for App Store purchases, it can be easy to forget your Apple Account password.
Learn how to factory reset an iPad without the passcode FAQTo change your iPad passcode, go toSettings>Touch ID & Passcodeor Touch ID & Passcode>Change Passcode or Turn Passcode On> enterexisting passcode. Next, enter asix-digit numerical passcodeor selectPasscode Optionsto enter a longer, shorter, or alphanumeric passcode.
On the iPad, tapSettings>Wi-Fi> select Wi-Fi network. Then tapShare password.