Georgia Department of Public Health (DPH) needed a way to continue critical healthcare services without in-person visits when the pandemic hit.
Like most healthcare organizations, they needed to pivot when stay at home orders and social distancing limited patients from coming into clinics and hospitals for preventative and chronic care.
DPH had to rapidly select a web-based technology provider that would integrate seamlessly with their existing video conferencing solutions and Cisco solutions across infrastructure, scheduling, DX units and room kits. And, they needed security built into the platform to meet strict HIPAA requirements for patient privacy. Webex was the answer.
In just three months, DPH onboarded 1,200 telehealth providers to the Webex platform. Now, they have one of the most robust telehealth programs in the nation with over 1,000 connected endpoints, allowing patients to stay safe at home while maintaining access to needed medical care.
One of the critical areas that is benefiting by the use of Webex is the Babies Can