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Creating Intelligent Customer Experiences: A Conversation with Kustomer and ActionIQ

Sep, 17, 2020 Hi-network.com

Cisco Investments recently led a webinar to discuss how unified data and the omnichannel, customer-centric platform can help contact centers deliver better customer experience outcomes.

Hosted by Donald Tucker, Head of Collaboration M&A and Investments, Cisco Investments, the panel consisted of Brad Birnbaum, CEO and Founder, Kustomer; Tasso Argyros, CEO and Co-Founder, ActionIQ; and Omar Tawakol, General Manager, Contact Center, Cisco.

Keenly aware of the headaches that customers have historically experienced with call centers

tag-icon Etiquetas calientes: innovación Futuro del trabajo #Colaboración colaboración Startups Artificial Intelligence (AI) #contactcenter venture capital #ciscoinvests

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