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City of Buffalo relies on Cisco Webex for vital communication continuity

Sep, 17, 2020 Hi-network.com

The City of Buffalo, the second largest city in New York state and home to more than 250,000 people, established its 311 Call & Resolution Center in July 2000 to deliver a highly responsive way for citizens to get information, request services, and report problems. Whether residents want information about programs and events, need to access non-emergency police services, or request that a tree be removed

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