HuggingChat is a new artificial intelligence chatbot that competes with OpenAI's ChatGPT, which has garnered millions of daily users since its launch last fall.
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Like ChatGPT, Bing Chat, Bard, and other AI chatbots, HuggingChat is a generative AI tool that can create text like summaries, essays, letters, emails, and song lyrics. The new AI chatbot can also debug and write code, create Excel formulas, and answer general questions much the way that ChatGPT can.
HuggingChat was released by Hugging Face, an artificial intelligence company founded in 2016 with the self-proclaimed goal of democratizing AI. The open-source company builds applications and assets using machine learning and works as a platform where users can share different models and datasets.
HuggingChat currently runs Open Assistant, a bot that was created by the Large-scale Artificial Intelligence Open Network (LAION), the German non-profit behind Stable Diffusion.
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The Open Assistant model behind HuggingChat is based on the Large Language Model Meta AI (LLaMA), a foundational model with 65 billion parameters from Meta, released in late February 2023.
Accessing HuggingChat is as easy as going to HuggingFace.co/Chat and starting a conversation. There is no need to log into Hugging Face or create an account to access the AI chat. The landing page will be the chat window.
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The biggest differences between HuggingChat and ChatGPT lie in what we don't see: HuggingChat is an open-source version of an AI chatbot. It's also more unreliable than its better-known rival -- at least for the time being.
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ChatGPT is built on the GPT-3.5 architecture and it's a proprietary technology owned by OpenAI. The company does offer a paid subscription plan to access its GPT-3.5 API, while the GPT-4 API access is only available via a waitlist.
Also: How does ChatGPT work?
HuggingChat, however, is an open-source technology developed collaboratively by its parent company, Hugging Face. An open-source project allows users to access and modify the source code to improve the platform and add new properties.
ChatGPT's training has turned it into a somewhat reliable AI chatbot -- with some limitations. Artificial intelligence is imperfect, so AI chatbots run the risk of hallucinations and misinformation.
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HuggingChat is exceptionally prone to hallucinations, a phenomenon that happens when an AI chatbot responds with information that isn't based on reality. Hallucinations are possible if the bot has issues distinguishing real data from fake data, or if it's trained on a dataset that has errors.
Google Bard is notorious for hallucinating and giving wrong information, and, though it happens to all large language models, ChatGPT is less known for hallucinating.
HuggingChat may become slow to respond or not respond at all at times, depending on how busy the servers are. The AI platform is constantly improving and getting updated, as it's still very much in training, so higher-quality responses and faster load times are to be expected in the future.
Just like other AI chatbots, HuggingChat can be used to request information, complete tasks, and for entertainment.
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As with all generative AI tools, the quality of the response you get will largely depend on how well-written your prompts are. HuggingChat can help users generate text in different styles and formats, perform translations, answer questions, and become a useful productivity tool for various tasks such as coding and writing.
HuggingChat is more prone to both hallucinations and providing inaccurate information than the popular ChatGPT, as its dataset isn't nearly as large as its competitor's.
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The AI chatbot is aware of these limitations, however, and will often remind the user of them. At one point, when I asked it for a joke and it failed to respond, its next reply to me said "Please note that I am still learning how to generate jokes effectively so my response might not always hit the mark".
In another example, when I asked HuggingChat if it's better than ChatGPT, it responded with the following: "Yes, I am a GPT language model developed by OpenAI. My purpose is to generate human-like text and answer questions based on the information provided in my training data", which is obviously incorrect information.
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Though Hugging Face is likely to use different models in HuggingChat in the future, Open Assistant is always looking for volunteers to help train its AI chatbot, for which you can sign up here.