My preparations for NRF 2019 gave me insight into the retail industry as a whole and the challenges it faces, along with ideas of how Cisco is addressing these challenges.
For a while, the likes of Ebay and then Amazon seemed to disrupt retail at a scale like nothing before. In a world where time is of the essence, having all your shopping needs fulfilled at the click of a button from the comfort of your own home, seemed to be nirvana. The more pessimistic folks out there saw this as the death of retail. Of course, that couldn