Microsoft's UK boss has warned that many companies are 'stuck in neutral' when it comes to AI, with a significant number of private and public sector organisations lacking any formal AI strategy. According to a Microsoft survey of nearly 1,500 senior leaders and 1,440 employees in the UK, more than half of executives report that their organisations have no official AI plan. Additionally, many recognise a growing productivity gap between employees using AI and those who are not.

Darren Hardman, Microsoft's UK chief executive, stated that some companies are caught in the experimentation phase rather than fully deploying AI. Microsoft, a major backer of OpenAI, has been promoting AI deployment in workplaces through autonomous AI agents designed to perform tasks without human intervention. Early adopters, like consulting giant McKinsey, are already using AI agents for tasks such as scheduling meetings.

Hardman also discussed AI's potential impact on jobs, with the Tony Blair Institute estimating that AI could displace up to 3 million UK jobs, though the net job loss will likely be much lower as new roles are created. He compared AI's transformative impact on the workplace to how the internet revolutionised retail, creating roles like data analysts and social media managers. Hardman also backed proposed UK copyright law reforms, which would allow tech companies to use copyright-protected work for training AI models, arguing that the changes could drive economic growth and support AI development.

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