It's an exciting time to be in Government IT. Politicians and executives are constantly re-evaluating how IT services should be governed and delivered to public sector agencies. Their aim is not only to reduce the complexity and cost of technology, but also to sustainably enhance public sector efficiency through modern applications. At the heart of many national digital agendas is the concept ofGovernment Cloudand the re-structuring opportunities presented by Shared IT Services models.
Over the last decade, many public sector organisations have embraced the opportunity to join forces with seasoned experts from Cisco. We offer a blend of business and technology expertise, which enables us to understand your business requirements and link them with tangible IT projects. Across a variety of real-world customer engagements, Cisco has perfected a three-phase methodology that we call "Strategic IT Roadmap" or SITR.Main objective: to connect business and IT strategies.
Phase One: Understand the business drivers and pain points from your key stakeholders' perspective
The foundation of an SITR comprises a series of detailed 1:1 interviews or team workshops held with your key stakeholders. We leverage the COBIT 5 framework to deliver a balanced scorecard of how IT is perceived by the business and users -and ascertain how technology creates value for your clients and what needs evolving.
Phase Two: Build an IT Value Map to demonstrate how value is delivered and performance measured
We analyse how to maximise the value that IT should provide going forward. We typically focus on 3 customer-facing operations: ? User and workspace services ? Business and interoperability services ? Infrastructure and platform services
And we describe 6 governance pillars: ? People, culture and communication ? Strategy and decision-making ? Finance and sourcing optimisation ? Risk management and cyber security ? Internal controls and continuous improvement ? Solution architecture and innovation
Phase Three: Envision a roadmap of solutions ensuring that IT meets current and future expectations
Finally, our solution architects put together a detailed roadmap of projects built around a number of key IT programmes, which come as a foundation or as a complement to your own Strategic Management Plan. The delivery of the roadmap concludes the SITR engagement, and Cisco, along with our partners, stand ready to engage with you on a project-by-project basis, based on your priorities.
For more details on each of the three phases, please visit:
Phase 1: Business Drivers for Cloud Transformation: lessons from COBIT 5
Phase 2: IT Value Map
Phase 3: Strategic IT Roadmap
Why Cisco?
Public Sector IT organisations looking for that rare mix of transformational thinking, real-world can-do and practical know-how will find their perfect partner in Cisco. It's a combination that has won us a trusted place at the heart of many Government Cloud initiatives throughout the world. Why are we different? Three reasons: